• Dear Pensioners, you can also submit your Life Certificate by availing the doorstep services facility provided by PSB Alliance Pvt Ltd.
    For details, please click here.
  • Dear Customer, you can also submit your Life Certificate through “Jeevan Pramaan” at your doorstep under the services provided by the Post Office.
    For details, please click here.
  • Help document for PensionSeva and VLC click here.
  • Procedure for Generating Jeevan Pramaan / Digital Life Certificate click here.
  • Central Civil Pensioners may download the DIRGHAYU MOBILE APP, An initiative of CPAO, Govt. of India, from Google play store.

Services Available

  • Download of Pension Slip / Form 16
  • Pension Transactions Details
  • Download Arrear Calculation Sheet
  • Investment Related Details
  • Life Certificate Status
  • Pension Profile Details

Extended Benefits to Pensioners

  • SMS alert on mobile with pension payment details
  • JeevanPramaan facility available at branches
  • Pension Slip through email/pension paying branch
  • Facility to submit life certificate at any branch of SBI

Grievance Redressal

  • In case of any issue while login, please send mail to support.pensionseva@sbi.co.in along with error screen shot.
  • SMS "UNHAPPY" can be sent on 8008202020
  • SBI Customer Care 24*7. Toll Free Numbers - 18001234/18002100/18004253800/1800112211 OR 080-26599990
  • Complaint can also be lodged at bank’s website https://bank.sbi and emails can be sent to customercare@sbi.co.in/contactcentre@sbi.co.in